From the category archives:

Communication Skills

How Physicians Can Influence Administrators To Get Things Done

05.26.2011

Alignment is the catch-all term used to describe a myriad of business relationships, organizational structures and shared cultures – all geared toward bringing hospitals and physicians into one line that is coordinated and accountable.  With the healthcare sector’s rising share of the economy expected to reach 19.3% of the GDP by the end of the [...]

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Effective Communication: Life or Death?

05.26.2010

A healthy work environment is one that promotes communication and positive working relationships among all professionals.  Effective communication is important in all workplaces and in health care- it can mean life or death.  At a time when all aspects of the health care system are being put under a microscope, especially the cost, it is [...]

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Disruptive Behavior: Be Part of the Solution

04.28.2010

The challenge of intimidating behavior in the workplace is not limited to health care organizations.  Today’s Wall Street Journal article Finding the Roots of an Office Tyrant speaks to the larger challenge of co-workers whose behavior is disruptive and tears down teamwork.  With a workplace problem this difficult and pervasive, what role can you play [...]

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Empathy: Obstacles and Strategies

04.13.2010

As the dust settles on health care legislation, today’s Wall Street Journal spoke to the upcoming trends in health care, including an article The Power of Compassion- A doctor’s beside manner may  be the simplest innovation- and one of the hardest to find. In an era of concern about efficiency and outcomes, empathy may save [...]

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